SHIVRA (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains, in detail, how we collect, use, store, disclose, and safeguard personal information when you interact with SHIVRA and its verticals through our websites, platforms, services, content, communications, and digital touchpoints.
Our goal is not only to comply with applicable privacy laws, but to clearly explain how and why data is handled, so you can engage with SHIVRA confidently and transparently.
This Privacy Policy applies to all interactions with SHIVRA and its verticals, including—but not limited to—consulting engagements, editorial and media content, wellness and mentoring sessions, hospitality and travel-related initiatives, digital and physical product sales, events, newsletters, customer support, and community engagement.
Whether you are browsing our website, reading our content, contacting us for services, purchasing a product, attending a session, or communicating with our team, this policy governs how your personal information is handled.
Information You Provide Directly
We collect personal information that you voluntarily provide when you engage with SHIVRA. This may include your name, email address, phone number, country of residence, company details, inquiry information, billing details, or other information relevant to your interaction with us.
For example, this information may be provided when you submit a contact form, request a consultation, sign up for updates, purchase a product, book a session, or communicate with our team via email or WhatsApp. We collect only the information that is reasonably necessary to respond to your request or deliver the relevant service.
Automatically Collected Information
When you visit our website or digital platforms, certain information is collected automatically. This may include your IP address, browser type, device information, operating system, referring URLs, pages viewed, time spent on pages, and interaction patterns.
This information helps us understand how visitors use our platforms, identify areas for improvement, ensure security, and maintain optimal performance. It is generally aggregated and not used to personally identify you unless required for security or compliance purposes.
Information from Third-Party Platforms
If you interact with SHIVRA through third-party platforms—such as social media networks, payment processors, analytics providers, or embedded services—we may receive information made available through those platforms, subject to your privacy settings and their policies.
This may include profile identifiers, engagement metrics, transaction confirmations, or referral data. We use this information only in ways consistent with this Privacy Policy and applicable law.
We use personal information for clearly defined, legitimate purposes that support SHIVRA’s operations and your experience.
Service Delivery and Operations
Personal information is used to deliver consulting services, manage bookings or sessions, process transactions, fulfill orders, and provide requested support. This includes coordinating schedules, responding to inquiries, and ensuring services are delivered accurately and efficiently.
Communication and Relationship Management
We use contact information to communicate with you regarding your inquiries, engagements, purchases, or ongoing relationships with SHIVRA. This may include confirmations, updates, follow-ups, or responses to questions.
Our communications are intended to be relevant, professional, and respectful of your preferences.
Content, Media, and Educational Engagement
Information about how users engage with our content helps us understand what is useful, relevant, and meaningful. This allows us to improve the quality, clarity, and depth of our editorial, educational, and media offerings over time.
Marketing and Outreach (Consent-Based)
With your consent, we may use your information to share updates, insights, offerings, or invitations related to SHIVRA and its verticals. These communications are designed to inform rather than overwhelm, and you may opt out at any time.
We do not sell personal information or engage in unsolicited third-party marketing.
Analytics, Improvement, and Security
We analyze usage data to improve platform performance, enhance user experience, detect technical issues, and maintain security. These activities help us operate responsibly and protect both users and systems.
Some SHIVRA verticals involve wellness-oriented, mentoring, or personal development sessions. Information shared during these interactions is treated with heightened care and confidentiality.
We do not collect medical records or clinical health data. Any personal or contextual information shared is used solely to support the intended session or engagement and is not disclosed, sold, or reused for unrelated purposes.
Participation in such services is voluntary and based on informed consent.
We use cookies and similar technologies to ensure our platforms function properly, understand how users navigate the site, and improve overall experience.
Necessary cookies enable core functionality such as security and page navigation. Analytics cookies help us understand traffic patterns and site performance. Functional cookies remember preferences to enhance usability. Marketing cookies are used only with consent and help deliver relevant content.
You may manage or withdraw cookie preferences at any time. Disabling certain cookies may affect functionality but will not prevent access to essential services.
SHIVRA and its verticals communicate with individuals through email, SMS, and messaging platforms such as WhatsApp to support service delivery, respond to inquiries, share operational updates, and—where consent has been provided—send marketing or informational communications. We are committed to ensuring that all communications are permission-based, transparent, and easy to manage.
Email Communications
You may receive email communications from SHIVRA if you have:
Emails may include service confirmations, administrative notices, educational content, updates related to our offerings, or—where you have explicitly opted in—marketing communications.
Opting out of emails:
You may also request removal from email communications by contacting us directly using the details provided in the “Contact Us” section of this policy.
SMS and Text Messaging
Where applicable, SHIVRA may use SMS or text messaging to provide:
SMS communications are sent only where you have voluntarily provided your mobile number and consented to receive such messages, either through our website, forms, onboarding processes, or direct written confirmation.
Important details regarding SMS communications:
Opting out of SMS messages:
WhatsApp Communications
SHIVRA may use WhatsApp as a communication channel for:
WhatsApp communication is initiated only when:
We do not use WhatsApp for unsolicited marketing messages. Any promotional or informational messages sent via WhatsApp will be directly related to your interaction with SHIVRA and its verticals and will be limited in frequency.
Opting out of WhatsApp communications:
SHIVRA and its verticals process personal information only when there is a clear, lawful, and justified basis for doing so. Depending on the nature of your interaction with us, processing may be based on one or more of the following:
We limit the collection and use of personal information to what is relevant, proportionate, and necessary for these purposes.
SHIVRA does not sell personal information. We share personal information only when necessary to support our operations, deliver services, or comply with legal requirements.
Personal information may be shared with trusted third parties, including:
All third parties with whom we share personal information are contractually required to:
We may also disclose personal information where required by law, regulation, or lawful request from competent authorities.
SHIVRA operates across multiple regions, and as a result, personal information may be processed, accessed, or stored in countries outside your country of residence, including jurisdictions with different data protection frameworks.
When transferring personal information internationally, we take reasonable steps to ensure that:
By engaging with SHIVRA and its verticals, you acknowledge that such international transfers may occur and consent to them where required by law.
We retain personal information only for as long as it is reasonably necessary to:
Retention periods vary depending on the type of information and the context in which it was collected. When personal information is no longer required, it is securely deleted, anonymized, or otherwise rendered inaccessible in accordance with our data management practices.
Depending on your location and applicable law, you may have certain rights in relation to your personal information. These may include the right to:
You may exercise these rights by contacting us using the details provided below. We may request verification of your identity before processing certain requests and will respond within the timeframes required by applicable law.
SHIVRA takes the protection of personal information seriously and implements reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
These safeguards may include, but are not limited to:
While we strive to maintain strong security practices, no system can guarantee absolute security. We continuously review and improve our safeguards to align with evolving risks and best practices.
SHIVRA and its verticals are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.
If we become aware that personal information has been collected from a minor without appropriate authorization, we will take prompt steps to delete such information from our records.
Our websites, platforms, or communications may include links to third-party websites, services, or platforms that are not operated or controlled by SHIVRA.
We are not responsible for the privacy practices, content, or policies of third-party sites. We encourage you to review the privacy policies and terms of use of any external services before providing personal information to them.
In the unlikely event of a data breach involving personal information, SHIVRA has procedures in place to:
Our response efforts are guided by transparency, accountability, and a commitment to protecting the interests of those impacted.
We may update this Privacy Policy periodically to reflect changes in our practices, services, technologies, or legal requirements.
When updates are made, the revised policy will be posted on our website with an updated effective date. Continued use of our platforms or services after such updates constitutes acknowledgment of the revised policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, you may contact us at:
Email: privacy@theshivra.com
